Review Policy
We value your feedback!
Recently we have introduced a reviewing system for our products on the website. This is to help customers in making purchase decisions and providing insight into our products. Each review will be rewarded with 250-350 D.fine points (an extra 100 points for uploading photo reviews).
All reviews will not be published automatically to prevent offenders from abusing the system with spam or duplicate reviews. Orders made using illegitimate reward points and referrals will be cancelled and refunded without notice. Repeat offenders will be blacklisted.
We will not delete any negative reviews as we value transparency to build trust with all our customers. We truly appreciate your understanding and hope to provide you with a better experience.